Legal
Refund Policy
Last updated: July 2026
We want you to feel confident investing in your career with SkillcoHort. Here's how refunds work across our course formats.
Eligibility window
You may request a full refund within 7 days of enrolling in a self-paced course, provided you have not completed more than 20% of the course content or downloaded certificates or completion materials.
Live & cohort-based programs
For live, instructor-led programs, refund requests must be submitted before the second live session. After the second session, enrolments become non-refundable, though you may transfer your seat to a future cohort at no extra cost.
Enterprise & corporate packages
Refunds for enterprise training packages are governed by the terms agreed in your corporate services contract. Contact your account manager to discuss adjustments or credits.
How to request a refund
Email our support team from the address used to enrol, including your order details and reason for the request. Approved refunds are processed to the original payment method within 7–10 business days.
Non-refundable items
Certification exam fees paid directly to third-party accrediting bodies, and any coupon or discount value used at checkout, are non-refundable.
Need help with a refund? Reach out via our contact page.